Frequently Asked Questions
Find answers to common questions about our services, fees, timelines, and security processes.
What services does Rudra BPO provide?
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What services does Rudra BPO provide?
We help with business registrations, tax and regular filings, company changes and agreed business support. Open the Services page for details.
Do you work with new businesses?
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Do you work with new businesses?
Yes. Tell us your business idea and we can explain the available registration options.
Can you tell me the exact cost before I start?
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Can you tell me the exact cost before I start?
Yes. We will share the proposed scope and service fee and tell you about known government charges before you confirm the work.
Can I get a refund if a government office rejects my application?
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Can I get a refund if a government office rejects my application?
A government decision alone does not decide refund eligibility. Please read the agreed scope and our Cancellation & Refund Policy; we review each request fairly.
How long does a registration take?
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How long does a registration take?
Time varies by service, document quality, portal availability and government review. We will share an estimate for your case without promising a fixed approval date.
Will you file a form without my permission?
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Will you file a form without my permission?
We will seek the documents and approval needed for the agreed task. We may also need a signed form or formal authorisation.
Are government fees included in your quote?
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Are government fees included in your quote?
We show our service fee and government or third-party charges separately when relevant.
Can I share OTPs, passwords or bank PINs by phone?
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Can I share OTPs, passwords or bank PINs by phone?
No. Do not share passwords, PINs or OTPs. Follow the secure process given by the official website or your authorised professional.
How can I change my contact details?
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How can I change my contact details?
Email us from your registered contact address or use the contact page. We may check your identity before making changes.
Where can I read how you use my personal data?
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Where can I read how you use my personal data?
Please read our Privacy Policy and Cookie Policy. You can also contact the privacy contact listed there.
Still have a question?
If you couldn't find the answer to your question, feel free to reach out to our support team. We're here to help!